Jun 25, 2014

Mobile Money Agents in Kenya Seeing Declining Profits

Holding a third of the world’s 61 million active mobile money accounts, Kenya is the clear global leader in digital finance. 

Across East Africa, Kenyan agents generate the highest amount of transactions per agent, but the lowest amount of profits in the region.  

Surprisingly, Kenyan agents earn a lower median profit per month ($70) than both Tanzania ($95) and Uganda ($78).  With new agents consistently joining the market, competition is having a negative impact on profits and driving existing agents in having to expand their business outside digital finance to supplement their income.  

Read the Kenyan Agent Network report to understand the successes and struggles of Kenyan mobile money agents. Download report.