May 8, 2013

Airtel Money Agent Locator app

I used Airtel Money for the first time yesterday and I must admit I was very impressed. The Airtel money mobile commerce platform offers a simple, easy to use customer friendly access menu that has a robust offering of products that cuts across mobile banking, service payments, airtime top up and money transfer services.

But really caught my eye for the first time was their innovative agent finder app. Despite Airtel Money being cheaper to use, there are times you don’t use it because you don’t know where to find an Airtel Money agent.

The app is GPRS supported and USSD-based and it enables Airtel Money users to conveniently locate the nearest Airtel Money agent.

One needs to dial *222# and enter the name of their town or location. They will then receive an SMS with a list of the nearest agents to the said location.

Airtel Money currently has more than 6,000 agents countrywide and the number is expected to grow to 8,000 by the end of the year. The vast dealer network has now been complimented by corporate agents to enhance availability and reliability of the services countrywide. These include Posta, Uchumi Supermarkets, Nakumatt, Tuskys, Muramati Sacco, Housing Finance, Cooperative Bank and Faulu Bank.

 Users can also withdraw money from their Airtel Money accounts at any Pesa Point and Family bank ATMs countrywide without needing an ATM card giving Airtel Money a strong countrywide presence to the benefit of its users.