POS – The M-PESA service for POS payments is known as Buy Goods. Buy Goods payments are for immediate purchases for goods and services from a merchant, that is, face-to-face C2B (customer-2-business) payments. Buy goods is suitable for restaurants,retailers,pubs,pharmacies etc
Bill payments – The M-PESA service for bill payments is known as Pay Bill.This service is for non-face-to-face C2B payments. The customer has an official relationship with the organization they are making the payment to and usually have a prescribed account number which helps the organization identify the payer. Pay bill payments are made within a fixed timeline e.g paying your electricity bill monthly to Kenya power.
eCommerce-Payments made online for purchases of goods and service. Includes eRetailing,online travel, and purchase of digital content. The Pay Bill service is being used in eCommerce.
B2C-Business-to-customer payments (B2C) M-PESA service is known as Bulk payments. This service enables organizations to send money by M-PESA to many people who may be widely dispersed. Organizations use this service for promotional payments,field staff disbursements,salary disbursements and dividend payments.
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