Mobile phone service provider, Safaricom, and Chevron Kenya Ltd have
entered into a partnership that will make it possible for customers to access M- PESA at selected Caltex service stations countrywide.
Under the agreement, Chevron Kenya, through its partners at retail fuel stations, will be Agents for cash in / cash out & customer registrations for the increasingly popular M-PESA money transfer service.
Speaking during the signing of the partnership agreement, Safaricom Chief Executive Officer Michael Joseph said the arrangement will maximize coverage and convenience of the service. “This partnership will deliver greater cost efficiencies to Safaricom, while enabling us to expand our M-PESA agent distribution to the advantage of our customers by utilising Chevron Kenya’s national network,” said Joseph.
Chevron’s General Manager for Africa, Pakistan and Middle East, Jeremy Passmore said customers visiting Caltex Star Mart shop have now have an added value; adding “Our customers can fuel, shop and transfer money at one location. This is in line with Chevron’s vision of being at the heart and mind of the customers by continuously offering value added services.’
Safaricom CEO Michael Joseph, expressed optimism that more users will sign up for the money transfer service, due to Chevron Kenya’s excellent customer service. “By signing this agreement today we look forward to increasing the supply of M-PESA by taking advantage of Chevron Kenya’s expertise in the customer service sector.’
Currently, more that 20 Caltex outlets are offering M-PESA services and more are expected to come on board. There are over 350 M-PESA Agents country wide including Safaricom airtime dealers, supermarkets, cybercafés & other retailers. Chevron is the 1st fuel station chain to offer M-PESA services.
Launched in March this year, M-PESA has harnessed a large portion of the un- banked population, luring new users through decreased risk, affordability and convenience of the transfer service. “We have registered more than 55,000 customers & moved more than 150Million KShs from 1 person to another since the launch, and the numbers keeps rising as more people appreciate its advantages,” said Joseph.